Our client is looking for a strong Business focused Senior Project Manager to plan and deliver the roll out for a large scale contact centre transformation within Europe.
This role is all about project managing both the planning and the implementation of the cut cover to the new contact centre solution.
The successful candidate will need to manage challenging 3rd parties; a self-starter who can work with little direction, engaging with a wide range of stakeholders and driving delivery across multiple work streams. The successful candidate will also have experience of contact centre migrations & cut overs.
Note: The successful candidate needs to be flexible and prepared to travel occasionally to Europe for key meetings and implemantations.
Reporting directly to the Programme Manager you will be primarily accountable for:
Successful candidates will be able to demonstrate: